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boots
03-02-2015, 07:03 AM
I’ve stayed at the Mandarin Oriental Las Vegas a couple of times in the past year and a half. It may seem perverse to spend cash dollars on a swanky hotel room when I could just take a comp at some other nice property with a casino. But I was curious! And as we all know, the problem with comps is that pesky feeling of having to give the property in question a certain level of play in exchange for all the freebies.

My first MO stay was just one night during the G2E show (Global Gaming Expo) in late September 2013. I figured I’d be too busy playing with fake convention-bucks at the Sands Expo Hall to justify myself comp-wise at my usual Cosmo home base. So why not take this opportunity to treat myself to a new and different hotel experience?

MO Las Vegas is located in the CityCenter complex, just south of the Crystals shopping center and just east of Aria. There’s no self-parking, only valet (though if you like, you can self-park at the Aria lot next door). The building is not quite rectangular, but vaguely wedge-shaped, and it has an odd setup: The top half is all condos, and the hotel is on floors 4 through 23.

Instead of walking into the ground floor entrance and boom, there’s registration, you have to take an elevator up to the “Sky Lobby” on the 23rd floor to check in. Then — and this is where it gets weird — you go around a corner to a different elevator bank and go DOWN to whatever floor you’re on. Even after you’ve checked in, you can’t just take an elevator from the entrance to your room floor; you always have to transfer. This could potentially be very confusing for guests who have enjoyed one too many delicious beverages out on the town and are returning late to their rooms.

The foyer of the hotel provides a good preview of the “holy crap, we’re in luxuryland” feeling that pervades the entire property. It practically hums with stillness and serenity, and there’s a beautiful, delicate scent throughout the public areas — I think it's a mixture of jasmine, orange blossom, and white tea. (The MO toiletries echo this scent.) In the elevator up to reception level there’s a little velvet bench, which I suppose is there in case you are too weary or fragile to remain standing for the few seconds it takes to get there.

The elevator doors whoosh open silently at Floor 23, and you find yourself in a large, minimal, exquisitely designed space. I didn’t take photos, but there’s one here (http://www.mandarinoriental.com/lasvegas/hotel/hotel-information/).

The vibe reminds me of the scene in the movie Blade Runner where the owl flies across the room at Tyrell Corporation headquarters.


Rachel: Do you like our owl?
Deckard: It’s artificial?
Rachel: Of course it is.
Deckard: Must be expensive.
Rachel: Very.


In addition to reception, this level includes other public areas such as the tearoom, one of the restaurants (Pierre Gagnaire’s Twist), and the bar. The reception staff is ever so polite. If you’ve stayed there before, they hand you a cream-colored envelope containing a handwritten note thanking you for your return visit.

You get your room key, take the second elevator down to your floor, and walk down the hall to your room on ultra-thick carpet that completely muffles your footsteps.

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On both visits I stayed in a Cityscape room, which is the second-to-bottom room tier. These are located on floors 9-22, and overlook the pool area and Aria and/or Monte Carlo. My room rate was $205 plus resort fee and tax, for a one-night total of $257.33.

The view of the pool was kind of nice. And the room was DEAD silent. It was as though all the noise and bustle right outside on the Strip simply didn’t exist.

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Immediately to one side when you first enter the room, there’s a dark wood-paneled dressing area with mirrors, drawers, a wardrobe, and a marble countertop where you can put your suitcase. The room safe is tucked away in one of the drawers. Right inside the door is a discreetly labeled cabinet that says “VALET CLOSET.” (There’s an access hatch outside in the hallway, at right angles with the room door.) We’ll return to this later, because to me it’s one of the most magical features of MO rooms.

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Continuing into the room, you see that the bathroom has one semi-sheer wall. There’s a sliding panel that you can close for more privacy from the main bedroom area, if desired.

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The bed, corner sofa, desk, and TV area are all very attractively designed. Furniture is actual wood and stone and metal, not laminate or veneer. The bed is an extremely comfortable high-end pillow-top, with linens that rival Wynn’s and Encore’s (high praise). The textured panel above the headboard is made of iridescent spangles that shimmer and catch the light.

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Back to the bathroom. Instead of tossing a pile of mini-soaps and hand lotion tubes onto the countertop, MO presents its toiletries in a little chest with drawers containing all the different items. All their bath and body products smell heavenly.

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Double sinks, plush robes and towels, and all other essentials.

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The bathtub is amazing. It’s so long and deep, it’s more like a sarcophagus. Next to this tubcophagus is a little pot of scented bath salts. I’m not much of a tub person, but given this extraordinary presentation, I had to take at least one bath. I was glad I did.

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Tucked away in drawers next to the minibar (discreetly hidden in a dark wood cabinet by the TV), there's a selection of teas, an electric kettle, and porcelain teacups.

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Even the bedroom slippers come in a special presentation bag:

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Like the bathroom toiletries, the in-room guides (room service menu, etc.) are housed in a little case with a thick red tassel.

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I wallowed in the comfort of my room for a while before going out. I wanted to check out the Mandarin Bar. I’d stopped by briefly once before, and thought it was really pretty, with a unique view. Rather than being a broad panorama like you get from, say, the Cosmopolitan terraces, it's a really urban-feeling, high-rise vista. Especially when you look to the north, the view is sliced and diced by the surrounding CityCenter buildings into an abstract mosaic of glass and reflected light.

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The bar décor is cool and elegant, with little tables and chairs around the edges of the room in addition to the actual bar, which is made of semi-translucent stone, illuminated from beneath. The back bar is all glass and chrome and wood.

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Complimentary bar snacks include seriously yummy wasabi-covered nuts, a rice cracker mix, and smoked almonds. Best bar nibbles I’ve encountered in Vegas, other than the Encore Lobby Bar’s insanely good house-made BBQ potato chips!

I ordered a Negroni variant (they called it an “Un-Usual Negroni”). At $18 before tax and tip, it needed to be pretty damn good — and it was. Here’s the recipe for my reverse-engineered version at home:


2 oz Hendrick’s gin
1 oz Lillet Blanc
1 oz Aperol
Orange peel
Ice

Cut a long, thin strip of orange peel and curl it into a spiral above a cocktail (martini) glass, so the orange oil sprays into the glass and around the rim. Tuck the spiral over the side of the glass. Stir the liquid ingredients together with ice in a cocktail tin until well chilled, then strain into the glass and enjoy.



Note: If you have an aversion to bitter flavors in your boozy treats, don't try this one. :)

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When I returned to my room, turndown service had already been done. The sheets were beautifully turned back, there was a cold bottle of Fiji water on the bedside table, and the bedside lighting was nice and dim.

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The TV was playing the Mandarin Oriental house video, which featured soothing music and some interesting fantasy images — for example, a woman with a red swim cap swimming through a pool filled with red apples, and their signature Mandarin princess on a swing.

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In the morning, I was excited to try out the one feature that had really sold me on staying at MO. Thanks to the magic of the valet closet, I could order room-service breakfast and have it delivered invisibly, without ever having to interact with an actual human! Apologies for my antisocial attitude, but before I’ve had my morning coffee the last thing I want to do is exchange pleasantries with a room-service delivery person. Clearly MO understands this!

I made my selection — the poached egg mason jar with toast rectangles — phoned in my order, and waited.

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A short time later, I heard a discreet thunk from the direction of the doorway. I approached the valet closet with great anticipation.

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When I opened it, BEHOLD! There was my gorgeous breakfast, coffee and all, ready and waiting for me.

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Breakfast was delicious, if expensive. For those who don’t want to spend almost $40 on a carafe of coffee and an exquisite (but tiny) egg dish, there’s a Starbucks immediately outside the MO front entrance.

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I enjoyed my Mandarin Oriental stay a lot. I will almost certainly visit again at some point. If you’re particular about details and appreciate high-quality amenities, you might like it too.

As mentioned, I haven’t yet made it to any of the restaurants. Or to the pool, fitness center, or spa, all of which are supposed to be wonderful. If anyone else has explored MO further and wants to add onto this report, please do so! I’ll also try to take some more photos of the public areas or other room types if I get back there anytime soon.

- boots -

Twitter: b007s

Luv2spin
03-02-2015, 07:21 AM
I really enjoyed your report of the Mandarin, Boots, thanks for posting it and all the pictures! Have stayed at the MO in Manhattan and have to agree with you, the place exudes luxury and pampering. Sure wish I could stay at them more often :)

Evoni
03-02-2015, 07:24 AM
Lovely write up Boots of Mandarin Oriental. I haven't stayed there but I do love the MOzen Bistro Sunday Brunch at MO.

Speaking of Blade Runner I just read that Harrison Ford has signed on to do a sequel. :)

boots
03-02-2015, 07:26 AM
Evoni, please share more about the MOzen brunch -- or perhaps add a link to that trip report you did with all the details! :)

Evoni
03-02-2015, 08:15 AM
Evoni, please share more about the MOzen brunch -- or perhaps add a link to that trip report you did with all the details! :)

I should have thought of that, thanks for the reminder!

http://www.lasvegasdaze.com/search/label/MOzen%20Bistro%20Brunch

Also the second time I went I put it in this trip report, it's about a third of the way done the report. For a extra bonus in the beginning of the report there's a photo of me with Treyster and his wife Linda. :)

http://www.lasvegasdaze.com/2014/01/las-vegas-winning-christmas-trip-with.html

Mauretania
03-02-2015, 02:09 PM
Boots! Fantastic review and photo's of the Mandarin Oriental. I haven't stayed at that MO but did enjoy Afternoon Tea with the view.
Thank you for having Ken add this fab new section on JW. It will have me making more of an effort to take pics of hotel rooms to add here.

dvandentop
03-02-2015, 03:25 PM
Thanks for the memories I stayed there 1 time with a buddy. Who the front desk actually always rememberd by last name. Gee think he went to vegas much HHH
It was the same type of room and I remember him giving me so much crap for wanting to try out that great bath tub and soaking salts..

Been 4-5 years but would like to visit again to check out pool area etc.. Supposedly a real good cafe as well by the pool

also have been meaning to hit up the bar for the good view about 3-4 times but damn slots aways get in the way.

RiverSong
03-02-2015, 03:37 PM
Thank you for this review! I absolutely love the room service delivery and staying in comfort and serenity. I always travel with a scented candle to help me along the way :)

seemoreroyals
03-02-2015, 03:49 PM
Great review Boots. The public relations people need to hire you to go to work for them. At the very least they should let you stay for free next time for providing such an amazing synopsis of the experience there.

boots
03-02-2015, 05:34 PM
Boots! Fantastic review and photo's of the Mandarin Oriental. I haven't stayed at that MO but did enjoy Afternoon Tea with the view.
Thank you for having Ken add this fab new section on JW. It will have me making more of an effort to take pics of hotel rooms to add here.
Mauretania, any chance you want to tell us about your afternoon tea experience at MO? I'd love to hear! :)

boots
03-02-2015, 05:38 PM
Thanks for the memories I stayed there 1 time with a buddy. Who the front desk actually always rememberd by last name. Gee think he went to vegas much HHH
It was the same type of room and I remember him giving me so much crap for wanting to try out that great bath tub and soaking salts..

Been 4-5 years but would like to visit again to check out pool area etc.. Supposedly a real good cafe as well by the pool

also have been meaning to hit up the bar for the good view about 3-4 times but damn slots aways get in the way.

Let us know if you go back there! BTW about remembering your name, yeah, they do that. IDK if they use spy cams in the downstairs foyer or have the doormen on the case or what, but they ALWAYS know and use your name -- even if you've just gone out for a few hours, let alone if you're on a return visit. It's a little unnerving, and all very Jeeves.

boots
03-02-2015, 05:39 PM
Thank you for this review! I absolutely love the room service delivery and staying in comfort and serenity. I always travel with a scented candle to help me along the way :)
RiverSong me too -- have a travel candle in a little tin that lives in my suitcase! :)

boots
03-02-2015, 05:42 PM
Great review Boots. The public relations people need to hire you to go to work for them. At the very least they should let you stay for free next time for providing such an amazing synopsis of the experience there.
seemoreroyals aw shucks! I just love the fancy when it comes to hotels. They're my biggest vice (even more than slots)!

boots
03-02-2015, 06:08 PM
I really enjoyed your report of the Mandarin, Boots, thanks for posting it and all the pictures! Have stayed at the MO in Manhattan and have to agree with you, the place exudes luxury and pampering. Sure wish I could stay at them more often :)

Luv2spin, absolutely! I can only imagine how nice the NYC MO must be. My lovely spouse stayed at the London MO once, and said it was luxurious but a little fusty. I hear the ones in Singapore and Shanghai are incredible!

seemoreroyals
03-02-2015, 06:12 PM
boots I especially like the way they do room service. I agree with you. First thing in the morning or late at night I do not like do be bothered in the room. What a great idea.

dvandentop
03-02-2015, 06:20 PM
Let us know if you go back there! BTW about remembering your name, yeah, they do that. IDK if they use spy cams in the downstairs foyer or have the doormen on the case or what, but they ALWAYS know and use your name -- even if you've just gone out for a few hours, let alone if you're on a return visit. It's a little unnerving, and all very Jeeves.

Lol prob would be cheaper to stay here for me then play for comps i am sure ya can understand lol.

Wonder if any way to get room discounts through any property? I am guessing not since mo is a seperate owned company.

Clemi was going to have a great room deal a couple years ago for amex card holders. Otherwise i never see specials for mo. I am guessing monica m could give us a little insight on mo.



Also yes i love the room service here rather then the somewhat awkward rolling cart into the room and setting it up lol from the warmer underneath table.

dvandentop
03-02-2015, 06:23 PM
The mandarin in miami is always highly ranked back when samantha brown used to on travel channel.

emmas
03-02-2015, 07:43 PM
Thanks so much for the review. I've often thought about staying at MO in Las Vegas. A friend and I had afternoon tea there a couple years ago, and when we inquired about the spa, we were sent there for a tour. Just that brief experience was pretty special. We had the champagne afternoon tea and it was pricey, but the surroundings were fabulous and you couldn't beat the service. I love scones and they brought us extras to enjoy. I've enjoyed afternoon tea in several places, and the MO's tea could only be compared to the tea at the Dorchester Hotel in London. The Dorchester's tea is still the best, but MO is probably the second best I've had.

20cardmg
03-02-2015, 07:56 PM
I have been there for the tea and to the Mandarin bar..first class all the way!!!..Boots..maybe we should do an ECC there in April!!!

hlaburg
03-02-2015, 08:18 PM
Thanks for the detailed report Boots! I have always wanted to stay at MO Vegas since it's the cheapest MO to stay at and I love fancy hotels. I have stayed at the Four Seasons Vegas before and really liked it as the service, room and quietness felt like I wasn't in Vegas.

I totally hear you on the free room comps at various nice properties on the strip, they aren't really free.

boots
03-02-2015, 09:37 PM
emmas 20cardmg did you happen to take any photos when you had tea there? Would love to hear more details! :)

boots
03-02-2015, 09:41 PM
hlaburg my pleasure! Glad you enjoyed Four Seasons; it's on "the list" for me as well. I don't know what I'll do once I run out of high-end Vegas hotels to check out. Probably they'll have built new ones by then. :)

Will you be in Vegas for the April fun and games? Would love to finally cross paths after all this time.

emmas
03-02-2015, 10:46 PM
emmas 20cardmg did you happen to take any photos when you had tea there? Would love to hear more details! :)

Unfortunately, no pictures. It's been a few years, but they had a really lovely set up and unlike the Bellagio tea, its a world away from the hustle and bustle of the strip and casinos.

zeus
03-02-2015, 11:20 PM
My manager and his wife went last summer and stayed at the MO. He got a ridiculously low price of $159 per night. His wife is accustomed to nice places and he said she absolutely loved it. Thanks so much for all of the pics.

20cardmg
03-03-2015, 12:06 AM
emmas 20cardmg did you happen to take any photos when you had tea there? Would love to hear more details! :)

No I didn't..I went by myself and had a huge couch to myself as they served me LOL

Gypsy
03-03-2015, 12:09 AM
Really enjoyed reading about your experience at MO. It was so detailed, I feel like I was there. You are such a talented writer.

boots
03-03-2015, 12:51 AM
No I didn't..I went by myself and had a huge couch to myself as they served me LOL

Oh awesome -- like the Queen of Everything! :D

boots
03-03-2015, 12:53 AM
Really enjoyed reading about your experience at MO. It was so detailed, I feel like I was there. You are such a talented writer.


Thanks Gypsy! I will really try to fill in some of those photo blanks when I get a chance. Now I'm convinced I need to go back there just for tea!

hlaburg
03-03-2015, 02:22 AM
hlaburg my pleasure! Glad you enjoyed Four Seasons; it's on "the list" for me as well. I don't know what I'll do once I run out of high-end Vegas hotels to check out. Probably they'll have built new ones by then. :)

Will you be in Vegas for the April fun and games? Would love to finally cross paths after all this time.

Yes you should definitely check out the FS, plus Diana mentioned to me that they remodeled last year so even more reason to go. I welcome more high-end hotels in Vegas too :)

As of right now an April Vegas trip doesn't look good for me but you never know.. Would love to cross paths with you too one of these days..

clemi
03-03-2015, 04:18 AM
boots, wonderful review of MO, I so want to stay there now. Loved the room service presentation :)

boots
03-03-2015, 05:22 AM
My manager and his wife went last summer and stayed at the MO. He got a ridiculously low price of $159 per night. His wife is accustomed to nice places and he said she absolutely loved it. Thanks so much for all of the pics.

That is a crazy good rate! The main thing I feel like I get from a really great hotel (however I "pay" for it) is an unmatchable sense of ease and relaxation. If you're detail-obsessed like me, it's actually a little stressful to notice things that aren't quite right, much less ask for them to be fixed. Especially when I'm trying to enjoy myself and have a break from ordinary life. At a place like MO, I feel like I can abandon myself to the experience more fully, and trust that they'll do things as close to perfectly as possible. THAT is what I'm paying for more than anything.

boots
03-03-2015, 05:25 AM
boots, wonderful review of MO, I so want to stay there now. Loved the room service presentation :)

Thanks clemi! I think you should, especially since your other planned stay didn't pan out. You'd love it! BTW the MO website claims to have the lowest rates available anywhere.

Evoni
03-03-2015, 07:40 AM
hlaburg my pleasure! Glad you enjoyed Four Seasons; it's on "the list" for me as well. I don't know what I'll do once I run out of high-end Vegas hotels to check out. Probably they'll have built new ones by then. :)

Will you be in Vegas for the April fun and games? Would love to finally cross paths after all this time.

I'm hoping that hiaburg (Leah) will join us for some fun at G2E this year. You two missed meeting last year because she left the day you arrived. :)

Mauretania
03-03-2015, 04:26 PM
Mauretania, any chance you want to tell us about your afternoon tea experience at MO? I'd love to hear! :)

I'm sorry I don't have any pictures of the Afternoon Tea. It was during the 2012 April M&G. I remember it was very good with a lovely view from the 23rd floor.
I still need to try Afternoon Tea at the Four Seasons/Mandalay Bay which is only served Mon - Thur between 3 - 4pm.

Mauretania
03-03-2015, 04:40 PM
Lol prob would be cheaper to stay here for me then play for comps i am sure ya can understand lol.

Wonder if any way to get room discounts through any property? I am guessing not since mo is a seperate owned company.

Clemi was going to have a great room deal a couple years ago for amex card holders. Otherwise i never see specials for mo. I am guessing monica m could give us a little insight on mo.



Also yes i love the room service here rather then the somewhat awkward rolling cart into the room and setting it up lol from the warmer underneath table.

MO in Las Vegas typically offer the lowest rates within their chain - a very good deal in itself. You may see discounts through Amex or high-level Visa/MC and sometimes a AAA discount.

Mauretania
03-03-2015, 04:46 PM
That is a crazy good rate! The main thing I feel like I get from a really great hotel (however I "pay" for it) is an unmatchable sense of ease and relaxation. If you're detail-obsessed like me, it's actually a little stressful to notice things that aren't quite right, much less ask for them to be fixed. Especially when I'm trying to enjoy myself and have a break from ordinary life. At a place like MO, I feel like I can abandon myself to the experience more fully, and trust that they'll do things as close to perfectly as possible. THAT is what I'm paying for more than anything.

I agree Boots! I love a great hotel too. I don't really like "boutique" hotels, especially the "edgy" ones (where all the staff where head-sets - geesh!). I also love historic hotels. I stayed in one of the four
suites at the El Tovar at the Grand Canyon, many years ago. The only MO I've stayed at was the one in SFO. It was nice to have a bath with a view of the bay lol

Nhcris
03-03-2015, 06:09 PM
Boots, your writing is so enthralling I believe I would enjoy a review of the sewer system if you wrote it!

I waited to look at the photos until the very end because you had painted such a beautiful picture in my mind. I believe I must experience this for myself at some point :nod:

We definitely need to put this on the list for the tea ladies!

boots
03-03-2015, 08:17 PM
I'm sorry I don't have any pictures of the Afternoon Tea. It was during the 2012 April M&G. I remember it was very good with a lovely view from the 23rd floor.
I still need to try Afternoon Tea at the Four Seasons/Mandalay Bay which is only served Mon - Thur between 3 - 4pm.

Wow, that is one narrow tea window at FS! :)

boots
03-03-2015, 08:22 PM
Boots, your writing is so enthralling I believe I would enjoy a review of the sewer system if you wrote it!

I waited to look at the photos until the very end because you had painted such a beautiful picture in my mind. I believe I must experience this for myself at some point :nod:

We definitely need to put this on the list for the tea ladies!
Nhcris, *blush* thanks! Next up: The super-sparkly sewers of Las Vegas! :D

And yes on the tea! if not this time, then next time. With all the fun that's planned in April, seems like everyone's dance cards are filling up.

clemi
03-04-2015, 03:47 AM
Love all the responses to this thread!

One of these days I hope to set foot inside MO, preferably as a hotel guest but I'm game for any group event for Tea or cocktails!


Sent from my iPhone using Tapatalk

20cardmg
03-04-2015, 06:00 PM
Ill take ya and some groupies for an ECC in April LOL

dvandentop
03-05-2015, 02:48 AM
OH SNAP

http://www.buzzfeed.com/mariahsummers/mandarin-oriental-credit-card-breach#.asJbMQKvB

boots
03-05-2015, 03:25 AM
OH SNAP

http://www.buzzfeed.com/mariahsummers/mandarin-oriental-credit-card-breach#.asJbMQKvB

Whoopsie! Sorry about your personal data, esteemed guests.

Evoni
03-05-2015, 03:40 AM
LOL Mike, because we don't have enough planned activities already. ;)

I've given up as far as personal data breeches. If Privacy had a gravestone it might read: “Don’t Worry. This Was for Your Own Good” John Twelve Hawks

20cardmg
03-11-2015, 07:23 PM
LOL Mike, because we don't have enough planned activities already. ;)

I've given up as far as personal data breeches. If Privacy had a gravestone it might read: “Don’t Worry. This Was for Your Own Good” John Twelve Hawks
Im running everybody ragged this trip..so get ready!!!! LOL

Evoni
03-11-2015, 09:35 PM
Im running everybody ragged this trip..so get ready!!!! LOL

LOL, I've noticed. I've had to made a schedule up for myself since I also have some friends coming in that aren't part of any meets and almost all my time in Vegas in April is now taken. In order to have time to do some gambling with friends it's looking like 5 hours sleep a night if I'm lucky. ;) Oops I'm off the topic of MO and not sure how to get back on it!

boots
03-12-2015, 05:50 AM
Oops I'm off the topic of MO and not sure how to get back on it!

Two words: Valet closet! Wait, no, afternoon tea! Turndown service! Exotic cocktail! Giant bathtub! Sunday brunch! :D

Evoni
03-13-2015, 01:43 AM
Two words: Valet closet! Wait, no, afternoon tea! Turndown service! Exotic cocktail! Giant bathtub! Sunday brunch! :D

LOL, thanks I needed that. :)