Casino Reward Programs question

[clemi]

Just wondering which casinos might suspend or extend their earning periods for tier level progressions.

I know Cosmo released a statement that they’ll be extending their earning period for Identity levels.

I’m hoping CET might do the same. From my POV, there is no way I’ll be able to keep up my CET status if their casinos are shut down.

Even preserving RC’s may be problematic should the casinos stay closed.

Any thoughts?

[Pat]

I was thinking and hoping that MLife would do that as well. It's nobody's fault and they don't have to give us anything, but it would be nice.

[zeus]

This is what I found on MLife's website.

M life Rewards Program FAQs

Q. Since I’m not able to come in and visit and earn Tier Credits when your resorts are temporarily closed due to the COVID-19 Virus, will there be any modifications to the program this year so that I can still achieve my tier status?

We want you to know that we are 100% committed to taking the necessary steps to help you achieve your M life Rewards Tier Status by adjusting our 2020 program in light of the closures of all our M life properties.* Given how quickly the current COVID-19 situation is changing, and our #1 priority being the safety and health of our customers and employees, we are not prepared to make any specific announcement at this time.* Be assured though, that we are committed to you, our most loyal guests, and we will share details with you once they are finalized.*

Q. I’m concerned my Points and / or Express Comps will expire because I’m not able to visit when you are closed.* What should I do?

We understand the impact the closures will have and don’t want you to miss out on redeeming any points or express comps you have because they expire during the time we are closed.* As a result, we have suspended any Point and Express Comp expirations through September 30th, 2020.*

Q. I have offers that are valid right now during the time that you are closed.* Will those be honored after you reopen?* What about those that I miss?

As a result of the temporary closure from the COVID-19 outbreak, certain M life offers like Promotions, Events and Entertainment, will expire or be cancelled during the time we are closed.* We are working on rescheduling these and other offers that were either cancelled or postponed and will communicate the new dates to you.* For FREEPLAY[emoji2400], FreeBet, SLOT DOLLARS[emoji2400], gifts and other offers valid during the closure, be assured that we are building exciting new offers for you to enjoy once we re-open.* Be on the lookout for these in the coming days in your mailbox and inbox.



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[kdk]

I’m sure they all will, last thing they will want to do is upset their customers who they will want back more than ever. I did think about my CET reward credits expiring but I think if you sign up for their say and play surveys you can still earn them which would extend out your expiration.


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[Georgiagambler]

I was thinking about the 5x tier multiplier that was supposed to happen Easter weekend. I wonder if they will do another date if places don’t reopen by then.


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