@hytail, did you post it as an individual post or in response to someone else's post? i can't seem to find it.
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@hytail, did you post it as an individual post or in response to someone else's post? i can't seem to find it.
Oh yeah I would be happy too. I have never been to Borgata so I have no slot dollars there. The places I have dollars at never have anything cute like that but I can always hope!Quote:
Originally Posted by clemi
Thanks pkspins! I agree this bag was cuter than others I've seen at most casinos :)Quote:
Originally Posted by pkspins
Good luck on your casino shopping adventures.
Don't remember. Just that it was from an article detailing the downgrading the authority CET host would have going forward. I think I analogized it to replacing the hosts with the casino kiosks - because they no longer had the discretion to commit up front to comps etc.Quote:
Originally Posted by SoCalRob
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Yes! OK. I found that! Thank you. :)Quote:
Originally Posted by hytail
Oh no wait. I was thinking about something else. Can't seem to find it.Quote:
Originally Posted by hytail
In the end Rob, I never play for comps - if I get them great, if not I am not going to chase them. That way, I stay in control - I never anticipate getting anything besides the written offer I started out with - and I am at peace with that.
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That's the same here. I don't ask for comps up front or at the end of my stay. This post was about a comp that was offered to me upfront. The wording was misleading and in the end what I assumed based off the promise of a host prior to me staying there ended up being different by the end of the stay. That is all.Quote:
Originally Posted by hytail
I agree with your disappointment on your experience. If what happened to you, happened to me, the host would lose a lot of credibility - a real loss of respect, possibly end to the relationship. If I make a commitment, I live up to it. I just expect the reciprocal when dealing with others.
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Thanks hytail. Glad I'm not crazy.Quote:
Originally Posted by hytail
Who says you're not crazy? :onthego:Quote:
Originally Posted by SoCalRob
But seriously, I'm glad you posted this. It's sort of like a Public Service Announcement, and could be really helpful to anyone new to the CET program. We may not play for comps, but we sure do like to get the best possible value for our play, and that includes understanding as much as possible about any program you give much play to.
FWIW, I also understand saving up points for something special, as I do that as well. Based on what the host said, I would also have expected her to take care of that meal, but having heard of this happening before it would not have surprised me to have the points used. Like you said, Lesson Learned.
I use up as much as I can before asking for a comp. It is a sucky system if you ask me.
This is a very interesting post, thanks for starting it Rob.
Our host luck has been very different in Council Bluffs. They always comp the meals without touching our Reward Credits. I just checked and we have over 50k right now. I wonder if it's because it's a smaller market that the hosts have more leeway to do this? They've never touched our Reward Credits and we always have $250 - $300 worth of charges on the room that are comped.
I guess it'll be more like your experience when we go to Biloxi this fall. Bummer...it's been nice to bank our RC's.
If you remember, you should post your experience in Biloxi when you get back. It's always good to have a different perspective on the same situation.Quote:
Originally Posted by Mary9915
Or....you can just come right out and ask the host up front if RCs will be used. Seems to me it's a pretty simple solution to the whole issue.Quote:
Originally Posted by SoCalRob
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I know personally from now on. I'll just assume RCs are coming off and if they don't. It would be a nice and welcoming surprise.Quote:
Originally Posted by tee2green
It is like that at our home property in Bossier City - they give us food credit attached to room each time.Quote:
Originally Posted by Mary9915
It was like that at Horseshoe Tunica and used to be like that at NOLA but they changed a couple of years ago.
Never been to Biloxi so not sure how they do it.
In Reno/Tahoe they provide me with a food voucher (varies between properties). I don't typically stay long enough to need more than one for the weekend. That way RCs are typically not in play, and I can save them for LV.Quote:
Originally Posted by sassycat
In Vegas CET have given me a food credit, so by charging to your room they can deduct this before using RC'sQuote:
Originally Posted by dailun
I haven't been to Biloxi since January so I'm not sure if things have changed but we have always just gone to the host office next to the Diamond lounge and they would give us a voucher to wherever we wanted to eat. They did not take our points. Also same experience in Tunica, I just went to host desk and they gave me vouchers for the buffet.Quote:
Originally Posted by Mary9915
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Not since January? [emoji50] That has got to be a record for you.Quote:
Originally Posted by Georgiagambler
OOh, I'm so glad you saw this and responded! I remember you telling us that when we met you in Biloxi too. That's exactly what we will do when we are there. Thanks!!!Quote:
Originally Posted by Georgiagambler
Rob, sorry this happened to you and thank you for the reminder to always clarify.
@clemi, it the borgata host told you that they will take care of the charges, you should contact them to make sure they do. Things don't always go smoothly from the hosts to the front desk, but in my experience they will fix it. I've even got rooms comped that I've previously paid for months before. They just credit the amount to my credit card.
Quote:
Originally Posted by clemi
Thanks @emmas, it really wasn't much, I'll see if I can find my receipt.