Borgata (M life) 2019/2020 Tier Credits

I was wondering if anyone else who plays at Borgata and was already Gold for the next year received the below email from Borgata around the 2nd week in August?
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Between the M&G and another stay before the end of September I earned a little more than 11,000 tier and as of now all that has appeared in my account online is 269 tier credits!

Of course when I emailed Borgata I was told I had to speak with someone in person and we don’t plan to be back in AC until early November. I was just curious if anyone earned tier during this time period and if you think the correct amount of tier has been applied to your account?


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here is what mine is saying

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Originally Posted by dvandentop

here is what mine is saying

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That is what ours is still showing. Hope to see a good head start for the year.

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Originally Posted by zeus

That is what ours is still showing. Hope to see a good head start for the year.

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i love how says takes 7 days we are on October 13 now lol

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Originally Posted by dvandentop

i love how says takes 7 days we are on October 13 now lol

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Maybe they mean business days, not calendar days? Yeah, whatever, it's MLife.

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Originally Posted by dvandentop

here is what mine is saying

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Thanks, maybe they are still in the process of adding all of the correct points?


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@BorgataBabe, I got the rollover offer both last year and this year. The offer is from MLife, rather than the Borgata specifically. Last year, it took a couple of weeks to get the tier credits into my account, and I expect the same this year. The offer came from mlife@ee.mgmresorts.com, and according to the auto card you can call 1-800-270-7117.

Please let me know if you get any information from the Borgata.

We have been monitoring this since the end of September. Last week, one day all of our holiday shopping points were gone. Good thing I had taken a screen shot of them the day before (I've been through this before with them). So they put them back in. We were waiting to hear if we were NOIR again. We had to call MLIFE for something on our upcoming reservation and they told us we were NOIR for 2020. I still don't believe them. I'll wait until and/if we are ever notified officially. Never believe it unless you see it in writing.

Has anyone had the correct amount of tier credits applied to their MLife account yet? I did have tier credits added but no where near what I should have from my play in late August & September. Now I have to wait until I go to Borgata again in Nov. to talk to a host.


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Originally Posted by BorgataBabe

Has anyone had the correct amount of tier credits applied to their MLife account yet? I did have tier credits added but no where near what I should have from my play in late August & September. Now I have to wait until I go to Borgata again in Nov. to talk to a host.


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yes ours are correct.

My account has not been updated. And I have no current offers except for discounted room offers.

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Originally Posted by Pat

yes ours are correct.

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I would hope yours were updated with your level and you also have a host. I ended the year at 160,000 tier credits and I would not have played as much as I did at the AC M&G and in Sept. if my tier credits weren’t going to roll over. It’s not like I was trying to get to Platinum. It’s just frustrating. Thanks for the update.


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Originally Posted by Elf70

My account has not been updated. And I have no current offers except for discounted room offers.

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Good luck, I’ll let you know what happens with mine.


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Our account is showing Platinum, but zero tier credits. I was under the impression also that we would earn some rollover tiers for this year from our trip last month. Maybe I was mistaken?

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Still waiting for rollover credits. Someone reported on VMB that he emailed MLife and was informed that it should be done by the end of the month. He posted the email on that forum.

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Originally Posted by zeus

Our account is showing Platinum, but zero tier credits. I was under the impression also that we would earn some rollover tiers for this year from our trip last month. Maybe I was mistaken?

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I’m looking to scale back on my casino trips this upcoming year and want to maintain Gold but don’t expect to earn what I have in the past so the 11,000 tier I earned during those 2 trips do make a difference to me.


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Originally Posted by emmas

Still waiting for rollover credits. Someone reported on VMB that he emailed MLife and was informed that it should be done by the end of the month. He posted the email on that forum.

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Hopefully my tier credits will be there by the end of the month and I won’t have to deal with someone at the MLife desk in November.


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@BorgataBabe, my rollover credits posted today. Hope you got yours too.

I just checked and mine posted also.

6300 points wohoo lol

we are starting off with 100,000 tier credits.

Well it’s not 100,000 but I’m happy now.
https://uploads.tapatalk-cdn.com/201...c86abea345.png


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Originally Posted by Pat

we are starting off with 100,000 tier credits.

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Wow, you two really slotted hard during such a short period, congrats!


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Originally Posted by BorgataBabe

Wow, you two really slotted hard during such a short period, congrats!


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We did an Aria and Bellagio trip back to back. We were trying to prove to them "we were worthy" since twice this past year we had to leave Vegas early because of issues back home. Still not happy with our new host, but we are going to see how it goes since we made NOIR again.

Still nothing for us. [emoji852]

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I got about 11k. Sweet start

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Originally Posted by zeus

Still nothing for us. [emoji852]

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Zeus, did it update for you yet?


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Originally Posted by BorgataBabe

Zeus, did it update for you yet?


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Checked this morning, and it is still showing 0 tier credits. [emoji852] Maybe it was not offered to everyone?

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Quote:

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Originally Posted by zeus

Checked this morning, and it is still showing 0 tier credits. [emoji852] Maybe it was not offered to everyone?

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You had to play from 8/18 through the end of September. Did you gamble with MLife during that time?


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Originally Posted by BorgataBabe

You had to play from 8/18 through the end of September. Did you gamble with MLife during that time?


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Yes, our Bellagio stay was Aug 31st until checkout on Sept 4th. And we did a lot of slotting.

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Originally Posted by zeus

Yes, our Bellagio stay was Aug 31st until checkout on Sept 4th. And we did a lot of slotting.

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Hmm, I can’t imagine you wouldn’t receive the same offer, you’re a higher tier than me. If you have an MLife host you should call them.


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Originally Posted by BorgataBabe

Hmm, I can’t imagine you wouldn’t receive the same offer, you’re a higher tier than me. If you have an MLife host you should call them.


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We don't have a hot with Mlife. I am going to email them next week if I do not see anything post.

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Definitely contact them. I’m pretty sure the offer was system wide. You should have something by now.

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Originally Posted by Elf70

Definitely contact them. I’m pretty sure the offer was system wide. You should have something by now.

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Hmm I didn’t get any either and I played some during the M&G trip and my September trip. Not a crazy amount but definitely went both times and played.


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They had two different promotions -- 3X tier credits or rollover credits. It seemed that if you were under your previous tier level, you got the 3X tier credits, but if you were really close or over, you got the rollover credits. I don't think you could get both promotions.

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Originally Posted by emmas

They had two different promotions -- 3X tier credits or rollover credits. It seemed that if you were under your previous tier level, you got the 3X tier credits, but if you were really close or over, you got the rollover credits. I don't think you could get both promotions.

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That would explain it because we got 3x on our Labor Day trip. But we were only like 30k tier credits from renewing Platinum going In to the trip. And since offers are off of play, not tier level, I am not pressed. We have always hit Platinum. Thanks for clearing that up, Emna!

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This definitely explains it. I was so confused as to what you guys were talking about. I got 3x TC but no rollover. Okay, all good now.