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Thread: Finally got a comp at Palazzo

  1. #1

    Finally got a comp at Palazzo

    So after my last trip in May I got an email from a "Relationship Manager" at Palazzo. I saved it and thought I would contact him when we decided on our next trip. We have decided to go in December so I sent him an email asking if we could get a comp for 3 nights at the start or end of our trip. He called me about 5 min. after I sent the email and said he could comp us the three nights and said he could do either weekend but the first would be better for him so I took it. He said to go to the invited guest line (I have no idea where that is) and that if my play was about 4 hours per day at an average $2 bet that I would receive better offers in the future.

    I am so excited about staying there! It should be really nice around the holidays. So for those of you that have stayed there, is there anything else I should know? Can someone tell me where to park and where is the invited guest line? We rent a car and will be coming from the airpot and I have no idea where to park so that we can get our bags to the bellman. We always park in the garage and I never noticed a valet there. Also, is this relationship manager a host? What is he. I never really had a host and always book my offers on line or call. I really dont care about any F&B or free play and am happy to just have the room. Do I have to pay a resort fee on a comped room?

    Thanks for your help, so excited! Any tips would be appreciated.

  2. #2
    Quote Originally Posted by ineedajackpot View Post
    So after my last trip in May I got an email from a "Relationship Manager" at Palazzo. I saved it and thought I would contact him when we decided on our next trip. We have decided to go in December so I sent him an email asking if we could get a comp for 3 nights at the start or end of our trip. He called me about 5 min. after I sent the email and said he could comp us the three nights and said he could do either weekend but the first would be better for him so I took it. He said to go to the invited guest line (I have no idea where that is) and that if my play was about 4 hours per day at an average $2 bet that I would receive better offers in the future.

    I am so excited about staying there! It should be really nice around the holidays. So for those of you that have stayed there, is there anything else I should know? Can someone tell me where to park and where is the invited guest line? We rent a car and will be coming from the airpot and I have no idea where to park so that we can get our bags to the bellman. We always park in the garage and I never noticed a valet there. Also, is this relationship manager a host? What is he. I never really had a host and always book my offers on line or call. I really dont care about any F&B or free play and am happy to just have the room. Do I have to pay a resort fee on a comped room?

    Thanks for your help, so excited! Any tips would be appreciated.
    If you will be using the valet, the entrance is off Las Vegas Boulevard past the front of the Venetian. The invited guests check in is to the left of the regular front desk check in. It has huge letters above it that say invited guests and something else... The relationship manager is not a host. They're similar but can't do as much. The property is amazing and a fantastic selection of slots. The rooms are fantastically comfortable. Never had a bad experience there. With th exception of having to call down three times to have food removed from my room. It stayed there for a day and I was kinda pissed. It was a minor thing. Everytime I go to Vegas that's my home base. Good luck!!!

  3. #3
    Senior Member treyster's Avatar
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    Nice score

    Parking at Palazzo is probably the easiest one out there because the garage is directly below the lobby. There are two ways to get up to the lobby, either the escalator marked Casino or the elevator bank marked front desk. Enter from the Strip and talk to the guard. I always park on the first level and take the elevators.

    Invited guests are to the left of the main desk, sometimes I go to the main desk if there's a line. Doesn't make any difference IMO.
    #######
    Fair dinkum legend

  4. #4
    Quote Originally Posted by SoCalRob View Post
    If you will be using the valet, the entrance is off Las Vegas Boulevard past the front of the Venetian. The invited guests check in is to the left of the regular front desk check in. It has huge letters above it that say invited guests and something else... The relationship manager is not a host. They're similar but can't do as much. The property is amazing and a fantastic selection of slots. The rooms are fantastically comfortable. Never had a bad experience there. With th exception of having to call down three times to have food removed from my room. It stayed there for a day and I was kinda pissed. It was a minor thing. Everytime I go to Vegas that's my home base. Good luck!!!
    I never noticed that there was a place to pull in in the front. I will have to look on Google earth and see where it is. Is it before or after the Walgreens?

  5. #5
    Quote Originally Posted by treyster View Post
    Nice score

    Parking at Palazzo is probably the easiest one out there because the garage is directly below the lobby. There are two ways to get up to the lobby, either the escalator marked Casino or the elevator bank marked front desk. Enter from the Strip and talk to the guard. I always park on the first level and take the elevators.

    Invited guests are to the left of the main desk, sometimes I go to the main desk if there's a line. Doesn't make any difference IMO.
    If there was an elevator there that would be good. We have always went down to park and I only saw escalators but there would have to be an elevator for handicapped folks.

  6. #6
    Senior Member charlie50's Avatar
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    nice to hear that y'all are going to the Palazzo .we are going over in october . its our favorite hotel in LV . Our R.M. is Mark Poe 1-855-414-8477 ext7. he got us four nights at no cost to us . cant help you with where to park cuz we don't rent a car we cab it or use the shuttle. the bell capt is located at the top drive way main entrance you cant miss it .the invited guest line is inside at the check in area . hope that helps im sure if you have any more questions Mr Poe should be able to answer them .

  7. #7
    Quote Originally Posted by ineedajackpot View Post
    I never noticed that there was a place to pull in in the front. I will have to look on Google earth and see where it is. Is it before or after the Walgreens?
    If I remember correctly, it is after Walgreens. Like right after. Like turn right at that corner/light. I believe. If you're coming from the South end. If North end. Turn left at that same light.

  8. #8
    Senior Member charlie50's Avatar
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    Quote Originally Posted by ineedajackpot View Post
    I never noticed that there was a place to pull in in the front. I will have to look on Google earth and see where it is. Is it before or after the Walgreens?
    Its right there at the walgreens just follow the drive way up .

  9. #9
    Quote Originally Posted by charlie50 View Post
    nice to hear that y'all are going to the Palazzo .we are going over in october . its our favorite hotel in LV . Our R.M. is Mark Poe 1-855-414-8477 ext7. he got us four nights at no cost to us . cant help you with where to park cuz we don't rent a car we cab it or use the shuttle. the bell capt is located at the top drive way main entrance you cant miss it .the invited guest line is inside at the check in area . hope that helps im sure if you have any more questions Mr Poe should be able to answer them .
    Thank you, I will be looking for your trip report.

  10. #10
    Senior Member treyster's Avatar
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    Quote Originally Posted by SoCalRob View Post
    If I remember correctly, it is after Walgreens. Like right after. Like turn right at that corner/light. I believe. If you're coming from the South end. If North end. Turn left at that same light.
    Yep, the turn in is almost directly under the pedestrian walkway.
    #######
    Fair dinkum legend

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