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Thread: Situation at Palazzo.

  1. #1

    Situation at Palazzo.

    So I went to Grazie desk to unlock some of my slot redemption credits. I have a new enhanced Washington driver's lic. Well their computer couldn't scan it. Then agent took ID somewhere and I waited 15 mins. She came back and said I couldn't access my acct. I was getting angry. She asked if I had any other ID , like a passport . Lol. I asked for supervisor. She took my ID away.....
    Meanwhile I asked agent, what if I'd gotten a jackpot? She said they'd hold it till I brought a valid id. !!! This is what the US govt wants us to have. It's the most valid ID we have. Not to mention I'd have to return to get my winnings. Not a prob for me. But others may not be able to. I wonder if I could take it up with gambling commish.
    Anyways, she unlocked my credits. Had to sign for it. I think used expired ID in system.

    Sent from my SM-G900V using Tapatalk

  2. #2
    Wow. What a pain. So sorry you had to deal with that. New technology is great unless the rest of the world has not caught up with it. I hope you get great luck with the redemption credits after all of that.

  3. #3
    Quote Originally Posted by TwoArmedBandito View Post
    So I went to Grazie desk to unlock some of my slot redemption credits. I have a new enhanced Washington driver's lic. Well their computer couldn't scan it. Then agent took ID somewhere and I waited 15 mins. She came back and said I couldn't access my acct. I was getting angry. She asked if I had any other ID , like a passport . Lol. I asked for supervisor. She took my ID away.....
    Meanwhile I asked agent, what if I'd gotten a jackpot? She said they'd hold it till I brought a valid id. !!! This is what the US govt wants us to have. It's the most valid ID we have. Not to mention I'd have to return to get my winnings. Not a prob for me. But others may not be able to. I wonder if I could take it up with gambling commish.
    Anyways, she unlocked my credits. Had to sign for it. I think used expired ID in system.

    Sent from my SM-G900V using Tapatalk
    Did it scan when you went through TSA?

  4. #4
    Quote Originally Posted by Jen Jen View Post
    Did it scan when you went through TSA?
    No prob. Tsa wants Washington residents to get this ID by October. All other casinos , no prob.

    Sent from my SM-G900V using Tapatalk

  5. #5
    Quote Originally Posted by hccj View Post
    Wow. What a pain. So sorry you had to deal with that. New technology is great unless the rest of the world has not caught up with it. I hope you get great luck with the redemption credits after all of that.
    V/P isn't known for their tech. Sheldon too old.

    Sent from my SM-G900V using Tapatalk

  6. #6
    Quote Originally Posted by TwoArmedBandito View Post
    No prob. Tsa wants Washington residents to get this ID by October. All other casinos , no prob.

    Sent from my SM-G900V using Tapatalk
    I believe California residents will have to have it by October, too.

  7. #7
    Good to know TAB. I was going to go in and get the most up to date secure license So I could use it for domestic travel without having to bring passport everywhere. I think you have to pay extra for it.

    Is this the one you have?

    Had trouble with license in Laughlin at one casino. They wouldn't give it back for some reason. Next thing I know I'm surrounded by security and management arguing they have to give back or otherwise they were committing ID theft. They had no standing to keep it so after about 20 minutes of me getting more and more vocal about it they gave it back. And then welcomed me to gamble - that wasn't going to happen.

    Glad you got your promo.

  8. #8
    Senior Member kdk's Avatar
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    I'm at a point where I bring a second ID now when I travel. After that Situation I had last month in Vegas where they thought I was using a fake ID when I got a jackpot it's becoming more of an issue


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  9. #9
    Senior Member zeus's Avatar
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    Sounds like Shelly needs to spend money on updating his systems instead of those gawd-awful dye jobs for his remaining few strands of hair.

    That has got to be a turnoff to the slotters. Glad you got your credits. That would have changed my mood.

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  10. #10
    I agree with Zeus, come on uncle Sheldy time to update those systems!

    So far Pennsylvania is still all like, yeah we are making a new ID, but it's not going to have Real ID. They keep getting extensions and claim it may be available by 2019. I need to setup an appointment to get a passport, just in case I'd like to fly.
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