Quote Originally Posted by treyster View Post
Seems little underhanded that they cannot just tell customers up front that is their policy. Most everyone learns the hard way if the host isn't upfront about a hard policy.
I completely agree. All that needed to be said since I didnt ask for a hard comp on the dinner in the first place was. "While I cannot honor an expired food voucher, we can use your RCs for this dinner and then I can comp whatever those won't cover." Something along those lines. Don't use language that YOU KNOW FULL WELL is going to misrepresent the situation to the player. It's deceiving.