Another Lesson Learned

[SoCalRob]

I think CET hosts assume that everyone knows that RC's will be taken first. They even do that in NOLA now. In Vegas forever.
I agree that the host should say we will comp it after using your RC's but maybe they don't want to open a can of worms or open themselves up to further discussions. I remember it Tahoe years ago I was told they take RC's by the lady at VIP checkin.

But to the brighter side - you got your airfare paid for, a stocked limo to property, your suite comped, an extra freeplay given to you and your host was nice enough to give you an additional $100 comp in the most scenic place in the world. I don't know of any other player program that would do that and I know you do appreciate that.

I really don't like it when the host says we will comp it on the back end.

You're right sassycat. I am very appreciative of all that was given to me. I really really am. My post wasn't meant to sound ungrateful in the least bit. To be honest the ONLY things I asked the host before I left or even booked the vacation was about the transportation, the expired fp coupon, and about an expire food coupon. Did not ask for an upgrade(was very thankful to her when she sent an email saying she did it), didn't ask for the comped dinner. (she offered it up front. Another thing I was greatful for).

My experience prior to this and anything back end comp was with Hunter where I specifically asked about stuff and he said rcs first and then anything else I can see what I can take care of. This instance was different. She offered the comp of the dinner up front so, stupidly( i guess) I was under the assumption the RC rule wasnt going to apply here. As stated by Ida, I should have inquired in regards to the RC policy before I assumed that her statement meant she would take care of the entire bill without the RCs. Now I know for the future.

[SoCalRob]

I am sorry that this happened to you. Thank you for sharing this because it's a lesson for all of us to remember that with CET you have to ask if what they are offering is going to be coming out of your reward credit balance.

The Cleveland casino when they were TR used to give out food comps that did not come off RCs. It was a separate piece of paper thing with various info on it (your name, restaurant name, $ value) that you'd take to the restaurant. If you went over the $ value you had to pay the difference. I used to get them quite often when I was heavy playing there and they never touched my RCs. I'm sure of this because I used to watch that balance like a hawk and keep track of my credits earned each day in my phone to make sure all the mulitipliers were correctly added later. I used to play specifically on multiplier days just to earn extra RCs to cash in for FP in Vegas.

I'm not sure if other locations can do these slips also because I've never asked. My CLE then-TR host was surprised that I didn't get or ask for one when I went to Baltimore and ate at the food court, which kind of gave me the impression they are done elsewhere. If anyone's looking for a food comp that does not come out of RCs these might be a possibility but again always ask if whatever they are giving you is coming out of your RCs.

In Vegas I charge everything to the room, but I also use up RCs on FP while I'm there so by the time my folio gets reviewed for comps I hardly have any RCs. What I have left gets taken but more than that gets discretionary comps. But no matter how much I've played vs. how much I've charged, whatever's in there ends up gone.

The whole RCs for cash thing that goldengreeke mentioned is totally new to me. I've turned them into cash but only from running FP through the machine once.

I think he meant to say he turned them into slot play(Reel Rewards) not actual cash. If I'm not mistaken.

Alsp thank you for seeing this as sharing my experience and my word of advice instead of just a post bitching about things I didn't get. Which was not what it was intended to be.

[SoCalRob]

Luckily or perhaps not I never have many RC's built up during my recent trips to worry about it, so I've not been disappointed to see them go.

When I stayed at Borgata in July I was told at check out my charges would be taken care of, only to find my credit card was charged. I guess I assumed the host would comp the charges but I was wrong. On the other hand I used my comp dollars to buy an awesome handbag that I love.... Well worth more than the credit card charge.

Sorry Rob you lost your RC's but don't worry, just charge your GR meal to your room and hopefully your host will take off the extra charge in September

Oooo I'm curious! What handbag did you get if you don't mind me asking?

[SoCalRob]

Luckily or perhaps not I never have many RC's built up during my recent trips to worry about it, so I've not been disappointed to see them go.

When I stayed at Borgata in July I was told at check out my charges would be taken care of, only to find my credit card was charged. I guess I assumed the host would comp the charges but I was wrong. On the other hand I used my comp dollars to buy an awesome handbag that I love.... Well worth more than the credit card charge.

Sorry Rob you lost your RC's but don't worry, just charge your GR meal to your room and hopefully your host will take off the extra charge in September

Also. I think another issue here is that I don't stock pile RCs for the sake of keeping them. I usually use them up right as I get them.. Unless I'm saving them for something special like GR Steak or really to have spending in Vegas. I was always using them at the Steakhouse or Food Court at HSR here in San Diego. The only reason I had the ones I had was for Sept.

[clemi]

Oooo I'm curious! What handbag did you get if you don't mind me asking?

Love this crossover bag that I bought for my DD, but since she didn't like it it's mine

[SoCalRob]

Love this crossover bag that I bought for my DD, but since she didn't like it it's mine

It's a pretty color. Good choice.

[pkspins]

Love this crossover bag that I bought for my DD, but since she didn't like it it's mine

Oh now that is CUTE!!! You got that at the casino gift shop?

[clemi]

Oh now that is CUTE!!! You got that at the casino gift shop?

Yes I purchased this with Borgata comp dollars. Although I did have to chip in because shopping with borgata comp dollars are only 50 cents to the dollar. Still I was very happy

[hytail]

I posted about a year ago on CET hosts. Didn't get a lot of (thank clicks) response, but it was a news article regarding the CET hosts pretty much restricted from giving up front comps and also required use of RC's. My blunt comment was that hosts were going the way of the dodo bird.

I am not competent enough with Tapatalk to find it.


Sent from my iPad using Tapatalk

[SoCalRob]

I posted about a year ago on CET hosts. Didn't get a lot of (thank clicks) response, but it was a news article regarding the CET hosts pretty much restricted from giving up front comps and also required use of RC's. My blunt comment was that hosts were going the way of the dodo bird.

I am not competent enough with Tapatalk to find it.


Sent from my iPad using Tapatalk

Oh shoot! Did you?? I'll definitely go look for it. Now I feel like a major dunce. :/