Quote Originally Posted by Nhcris View Post
Purple Envelope People, do you have to pay resort fees on a comped room? I did see on the Identity site that Gold and above has complimentary resort fee, so I am guessing that it is charged at lower levels?

Also, can you tell from the offer what type of room a comp is for? I'm not thinking it is worth it for me for a city room if paying a resort fee, but it would be for a terrace room.

Last question, can anyone get the Identity site login to work? I wanted to check my points out of curiosity but can't get in. Thanks!
When I went on Thanksgiving, no resort fee. This last trip, resort fee. I read somewhere it also can depend on the offer whether they want to throw it in or not. My purple envelope doesn't state the room type, they told me on the phone when making the reservation though. Their online version sucks and I haven't been back to try to use it again!